EnginFrame

Important Information

New customer sign-ups and product upgrades are no longer available for NICE EnginFrame.
Existing customers will be able to use NICE EnginFrame as normal and AWS will continue to provide security updates until September 25, 2025.
Please contact your NICE EnginFrame distributor for more details.

Due to an issue in the Apache Log4j library (CVE: https://www.randori.com/blog/cve-2021-44228) included in EnginFrame from version 2019.0-r1424 to 2021.0-r1307, NICE recommends that you upgrade to the latest EnginFrame version available on https://download.enginframe.com or update the Log4J library in your EnginFrame installation following the instructions on the support website: https://support.nice-software.com/support/solutions/articles/11000111006-updating-log4j-from-2-13-to-2-17-0

Please feel free to contact us via https://support.nice-software.com.

Download

By downloading any software below, licensees accept the terms of the End User License Agreement (EULA).

At installation time, you will be asked for a license file. To obtain an evaluation license, or to purchase new production licenses, please reach out one of the authorized NICE distributors or resellers who can provide sales, installation services, and support in your country.

Read detailed information about the features of EnginFrame and consult the Administrator and User Guide here.

EnginFrame installer
Version 2021.0-r1667
Size: 154M
MD5SUM: 6ac15ffd7185134c724c74b64daf4b4c

EnginFrame release notes
Version 2021.0-r1667
Size: 53K
MD5SUM: 7077a58712e51ed280d3945b2fec62db

EnginFrame documentation